Privacy policy

Last Updated: June 2026

At SMUL, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

Information We Collect

When you visit our website or place an order, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment information
  • Order details
  • Information about how you interact with our website

We only collect information necessary to process orders, provide customer support, and improve your experience.

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Deliver products and services
  • Communicate regarding your order
  • Respond to enquiries and support requests
  • Improve our website and customer experience
  • Send promotional emails and updates (only if you choose to receive them)

Payment Information

All payments are processed through secure third-party payment providers. SMUL does not store or have access to your full payment card details.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.

You can disable cookies through your browser settings, although some website features may not function correctly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers only when necessary to:

  • Process payments
  • Deliver orders
  • Operate our website
  • Comply with legal obligations

Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Marketing Communications

If you subscribe to our newsletter, we may send you updates about new products, flavour drops, promotions, and special offers.

You can unsubscribe at any time using the link included in our emails.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: smulza1@gmail.com